Magazine App Support Area

Our support staff are dedicated to helping you get the most out of your digital publishing platform. Please select the type of support you require from the options below.



First of all, please try the following steps:

  1. 1. Is the app the latest version? If not, please check for updates.
  2. 2. Restart your device and check you have sufficient storage
  3. 3. Ensure you have an active internet connection
  4. 4. If your problem is related to purchasing, click restore purchases





We're glad we were able to fix your problem

Which app are you having problems with?
What platform are you using?
What device are you using?
What version operating system are you using?
Please select the option that best describes your problem
how did you purchase your subscription
Please describe your problem:
Your Name:
Your Email:

Please restore purchases inside the app then select the "send logs" option to help us debug your problem.